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Apple Device Repair, Wherever You Are
Apple Device Repair, Wherever You Are
Nationwide mail-in service for MacBook, iPhone, and iPad. Get specialized diagnostics, clear repair options, and direct communication throughout the process.
Contact us with your device model and the issue before shipping. We’ll confirm service availability and provide intake and shipping instructions.
How Mail-In Repair Works
How Mail-In Repair Works
Contact Us
Contact Us
Send your device model, a description of the issue, and any helpful photos. We’ll confirm whether we can service your device and explain the next steps.
Ship Your Device
Ship Your Device
Complete the intake form and follow the packing and shipping instructions we provide.
Review Your Quote
Review Your Quote
We’ll evaluate your device and explain the recommended repair, price, and estimated turnaround. Paid diagnostics and repair work require your approval.
Repair & Return
Repair & Return
Once approved, we’ll complete the repair, test your device, and arrange return shipping with tracking.
Evaluation & Shipping Costs
Evaluation & Shipping Costs
Initial Evaluation — Free
Includes basic testing, external inspection, and an initial repair recommendation.
Advanced Diagnostics — $79
Applies when disassembly or detailed hardware troubleshooting is required.
Liquid Damage Assessment — $99
Includes inspection of affected components and repair options.
Paid diagnostics require your approval before work begins. Diagnostic fees are applied toward approved repairs.
Shipping
Customers arrange and pay for shipping to Iron Mesa. Free insured return shipping is included with completed repairs totaling $150 or more. Return shipping for other repairs is quoted before approval.
If you decline a repair, you are responsible for any authorized diagnostic work already performed and the cost of insured return shipping.
Before You Ship
Before You Ship
Contact us first. We’ll confirm your device and repair needs, provide the shipping address, and send an intake form.
Back up your device whenever possible. If it contains important files that are not saved elsewhere, tell us before service begins.
Do not include passwords or passcodes in your initial message or package. If device access is needed, we’ll discuss the available options with you. We will never ask for your Apple Account password.
Follow the packing instructions we provide and include only the accessories requested.
If your device has a swollen or damaged battery, tell us before arranging shipment so we can determine an appropriate service option.
Turnaround & Repair Coverage
Turnaround & Repair Coverage
Turnaround depends on the device, the repair required, and parts availability. We’ll provide an estimate with your repair quote and keep you informed of any changes. Shipping time is additional.
Completed repairs include a 90-day limited workmanship warranty beginning when your device is returned to you. Replacement-part coverage varies by the part and supplier and is explained in your written quote before approval and recorded on your invoice.
For a warranty concern, contact us before shipping your device. We will confirm the next steps and any shipping arrangements or costs in advance. See our Services & Pricing page for full warranty details.
See our Services & Pricing page for full warranty terms and information about data handling.
Start Your Mail-In Repair
Start Your Mail-In Repair
Text 480-788-6279 or email ironmesatech@gmail.com with your device model and a brief description of the issue.
We’ll confirm repair options and provide everything you need to get started.
Please contact us before shipping any device.
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